Terms and conditions

TERMS AND CONDITION BY EPITECH GROUP

SHIPPING CHARGES
For orders lower than € 150,00 shipping charges are excluded unless otherwise specified.

PRODUCT DELIVERY
Delivery time may vary from 3 to 10 business days, for in stock items.
If the courier finds no one at the specified address when delivering the package, he shall leave an undelivered notification a redelivery attempt will be made the next day. If also the second delivery attempt should fail, the courier sjall leave a calling note and the package shall be kept in stoppage by the courier’s premises. It is possible to schedule a redelivery of the goods by calling the courier at the telephone number written on the calling note. THE STOPPAGE FEES SHALL BE CHARGED TO THE CUSTOMERS AND SHALL BE PAYED UPON DELIVERY TO THE COURIER.

RIGHT OF WITHDRAWAL
Withdrawal right is recognized by EPITECH GROUP according to the current regulations. It is possible to assert the withdrwal right within 10 days from the receipt of the goods in compliance to the provisions of the law. Within the said time-frame, the customer shall send a written and signed communication by registered letter to the following address:

EPITECH GROUP SpA
Via Einaudi 13,
35030 Saccolongo (PD)
ITALY
customers-service@epitech.it

The above letter shall provide the bank details useful for the wire transfer (IBAN code number and Beneficiary Bank information) of the reimbursement of the expenditure for the purchase of the returned items. This letter might also be sent by fax to the number +39 049 80 16 759.

NOTE WELL: WITHDRAWAL RIGHT SHALL BE DENIED BY EPITECH GROUP IN CASE OF:

Together with the written communication, customer shall send via courier the items properly packed to avoid damages during transport, and within 10 days from the date of receipt of the purchased items.
Within 20 days from the date of items receipt, EPITECH GROUP shall reimburse the same amount paid by the customer (possible shipping costs included) via bank transfer to the bank account given by the customer itself.
To make use of the withdrawal right, the customer will bear only the expenses for the return shipment to EPITECH GROUP’s premises.

When does the withdrawal right lapse? Withdrawal right does not apply in case of:

In the above cases, EPITECH GROUP will return the purchased goods to thesender, charging him also the shipping costs.

Withdrawal right does not apply to purchases done with a VAT number.

EPITECH GROUP SpA

PRIVACY POLICY

WHY THIS NOTICE
Described below is the procedure of the web site management with reference to the personal information collection, provided by the persons who consult this site.
This information is given pursuant to art. 13 of the Legislative Decree no. 196/2003 Code on the matter of protection of the personal data to those who use the web services of EPITECH GROUP SpA accessible via computer at: http://shop.epitech.it
The information is intended only for this web site and not for other websites that may be browsed through links on this Website.
DATA PROCESSING MANAGER
Following the consultation of this web site, it could be processed the personal data about an identified or identifiable natural person and, where provided for in accordance to what above, an identified or identifiable legal person.
The Processing Manager of these data is:

EPITECH GROUP SpA
Via Einaudi 13,
35030 Saccolongo (PD)
ITALY

PLACE WHERE DATA IS PROCESSED
Treatments concerning this web services take place in the above Company’s address and are cared for only by the Company’s stass or by external workers appointed for maintenance and updating operations.
No data deriving from the web service shall be communicated or disseminated.
The personal data supplied by the customers asking for services, resources or information are used only to perform the service or provision requested or to provide the information requested and are communicated to third parties only where this is necessary for that purpose and, therefore, limited to the services and performance required, the data can be transmitted to the Company employees, correspondents and agents or consultants in the field of administrative, fiscal and social security, information and computer technology, banking and financial institutions, as well as those responsible for the protection of the interests of the Company in the courts, for the recovery of credits, to charge for shipping documents and corporate control.

KIND OF PROCESSED DATA
Web-surfing data
The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the Internet communication protocols. These are information that are not collected in association with identified persons, but for their very nature could, through processing and association with other data kept by third parties, allow users to be identified.
This category of data includes IP addresses or domain names of computers used by users connecting to the site, URI (Uniform Resource Identifier) of requested resources, the time of request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the reply given by the server (successful, error, etc..) and other parameters regarding the operating system and computer environment of the user.
These data are used only to gather anonymous statistical information on the site and to check its correct functioning, and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site, except for this possibility, the data on web contacts do not persist for more than seven days.
Personal data willingly supplied by the user.
The optional, explicit and voluntary supply of electronic mail to the addresses indicated on this website entails the subsequent acquisition of the sender, which is necessary to meet the requests for services and / or information, and any other personal data included in the message.

COOKIES
In this website are used only technical cookies, no personal information of the users is acquired on purpose.
No use of cookies will be done to transmit information of personal nature, nor will be used cd persistent cookies of any kind, or systems for tracing users.
The use of c.d. technical cookies (which are not persistently saved on the user p.c. and will disappear when the browser is closed) is strictly limited to the transmission of info identifying the session (consisting of casual numbers generated by the server) which are necessary to allow the surfing and the normal functioning of the website.
The so-called session cookies used in this site avoid the use of other technologies that could compromise the privacy of users' browsing and do not allow the acquisition of personal identification data of the user.
In some pages, the website provides part of the gathered data to Google Analytics, an analysis service offered by Google, that through the use of performance cookies, gathers anonymous surfing data for the reason of tracking and evaluating the website usage, keeping reports on the website activities and providing other services concerning the website functions, including number of visits and pages views.
Google might also transfer these information to third parties, where required to do so by law, or where such third parties process the information on Google’s behalf.
Google will not associate your IP address with any other data held by Google itself.
By using this website you consent to the processing of your data by Google in the manner and for the purpose set out above.
Data transmitted to Google, shall be deposited at the Google server in the United States.
For further info on the data usage and on their processing by Google, please refer to the information provided at the following internet address:
http://www.google.com/intl/it/policies/privacy/ .
It is always possible the disabling of any kind of cookies through the specific browser settings just following the instructions provided by the browser guide.

OPTIONALITY OF DATA SUPPLY
Apart from what stated for navigationdata, the user is free to supply personal data included in the application forms for information and/or services.
The failed supply of personal data could lead to the non fulfillment of the request.

RULES OF DATA PROCESSING
Personal data are processed by paper, computer and automated equipe for a time necessary to achieve the purposes for which they were collected and in accordance to the provisions of law.
Personal daa shall be processed by respecting the principles of correctness, lawfulness and transparency.

PURPOSES OF DATA PROCESSING

Personal data are processed for the following purposes:

RIGHTS OF THE INTERESTED PARTY
The subjects whose personal data refer to have the right at any time to obtain confirmation of the existence or otherwise of such data and to know its content and origin, verify its accuracy or request its integration or updating, or correction (art. 7 of Legislative Decree no. n. 196/2003).
Pursuant to this Article, users shall have the right to request cancellation, transformation into anonymous form or blocking of data processed in violation of the law, and to oppose in any case, for legitimate reasons, to their treatment.
Requests shall be addressed to:

EPITECH GROUP SpA
Via Einaudi 13,
35030 Saccolongo (PD)
ITALY
P. IVA: 03630550287

To the attention of the Manager in charge for the Privacy Policy or directly to info@epitech.it.
The present document pubblished on the website
http://shop.epitech.it
represents the "Privacy Policy" of the present site and may be subject to changes.